Quure | Case Study

Case Study: Quure

Quure is a cutting-edge telehealth platform connecting healthcare providers, systems, and patients. Our mission:

Deliver high-quality care anywhere, anytime
Enhance efficiency through agile, team-based platform
Expand access to exceptional care, redefining the healthcare experience

Industry | Healthcare

Project Overview

The healthcare domain is experiencing rapid growth and increasing complexity, posing challenges in terms of usability, security, and accessibility of information across disparate platforms. A major challenge was to consolidate key aspects of modern healthcare requirements into a single, cohesive platform – a challenge we successfully overcame with the development of Quure.

Key Findings

The client envisioned a comprehensive medical application that streamlined the entire proces. Through a ground-up development approach we uncovered these key findings:

Quure needed a stable communication network for which several applications were used including Tokbox, Dosespot, Biodigital, Stripe, Pusher and more.

02

To read accurate data from medical equipment & lab reports was crucial. We used Nanonets for reading vitals from images.

03

To read accurate data from medical equipment & lab reports was crucial. We used Nanonets for reading vitals from images.

Problem Statement

One of the primary challenges Quure faced was transitioning users from traditional appointment methods to an online system. To overcome this, we tackled the following key hurdles:

Privacy & Security:

Patient data privacy posed a significant challenge. Ensuring confidentiality and security of patients’ sensitive information was a top priority.

02 User Interface:

A well-designed layout and effortless navigation were crucial to creating an intuitive and user-friendly application, ensuring a smooth experience for patients suffering from with health challenges.

03 Pharmxay & Prescription:

Quure’s vision of being a one-stop medical solution necessitated the integration of pharmacy and prescription facilities.

Implemented Solution

The Xeltec engineering team successfully overcame the aforementioned challenges by implementing the following tailored solutions:

All API’s are Encrypted

Quure prioritizes security with:

KrakenD API Gateway for encrypted APIs and payment gateways
SSL and TLS certifications for secure payment processing via Stripe
HIPAA compliance to protect sensitive Protected Health Information (PHI)

User Experience

Quure integrated discovery design into its UX phases, resulting in:

Context menu for easy access to options
Robust backend infrastructure with 13 live servers, load balancers, and Dockerized microservices
Stable video appointments via Tokbox
Integrated ICD code functionality through Hipaaspace
Built on Laravel framework for efficient development

One Stop Medical Solution

Quure enhances its healthcare services with:

Dosespot API for streamlined prescription and pharmacy management
DICOM viewer for medical imaging (radiographs, MRI scans)
Biodigital for interactive 3D visualizations of the human body

Results

Quure boosted efficiency with ICD codes and individual servers, and enhanced its offerings through discovery design. Leveraging AWS deployment, Quure achieved rapid growth, acquiring nearly 400 users in just 60 days.