Privacy Policy

At Xeltec, we are committed to protecting the privacy and security of our customers, website visitors, and users of our services. This Privacy Policy explains how we collect, use, and protect your personal data.
Scope
This Privacy Policy applies to the website Xeltec, as well as to the services provided by Xeltec, including but not limited to:

Website usage
Contact and support services
Sales and marketing activities

Data Collection

We collect personal data from you when you:

Visit our website
Contact us through email or contact forms
Use our services
Interact with us on social media

The types of personal data we collect may include:

Name
Email address
Phone number
Company name
Job title
IP address
Browser type
Operating system
Location data (if you choose to share it)

Data Usage

We use your personal data for the following purposes:

To provide and improve our services
To respond to your inquiries and support requests
To send you newsletters, promotional materials, and other marketing communications
To analyze website usage and improve our online presence
To comply with applicable laws and regulations

Data Sharing

We do not share your personal data with third parties, except in the following cases:

When required by law or regulatory authorities
With our service providers and contractors who help us provide our services
With our affiliates and subsidiaries
With your consent

Data Protection

We take reasonable measures to protect your personal data from unauthorized access, disclosure, alteration, or destruction. These measures include:

Encryption of sensitive data
Secure socket layer (SSL) technology
Firewalls and access controls
Regular security audits and testing

Data Retention

We retain your personal data for as long as necessary to provide our services, to comply with legal obligations, and to pursue our legitimate interests.

Your Rights

You have the following rights regarding your personal data:

Right to access and rectify your personal data
Right to erasure and deletion of your personal data
Right to restrict processing of your personal data
Right to data portability
Right to object to processing of your personal data
Right to opt-out of marketing communications

To exercise these rights, please contact us at hello@xeltec.com.

California Consumer Privacy Act (CCPA)

If you are a California resident, you have the following additional rights:

Right to know what personal data we collect, use, and share
Right to request deletion of your personal data
Right to opt-out of the sale of your personal data

To exercise these rights, please contact us at hello@xeltec.com.

Children’s Online Privacy Protection Act (COPPA)

We do not knowingly collect personal data from children under the age of 13. If you are under 13, please do not provide any personal data to us.

Changes to this Policy

We reserve the right to modify this Privacy Policy at any time. Changes will be effective immediately upon posting on our website.

Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:

Email: hello@xeltec.com

By using our website or services, you consent to the collection, use, and sharing of your personal data as described in this Privacy Policy.