Mitigate risks with user research

Enhance your product’s design and features by leveraging actionable insights from real users.

Boost your success rate

Studies indicate that lean user research is the most effective way to ensure your product meets customer needs. Additionally, Investing in UX during the concept phase can reduce product development cycles by 33-50%. Here’s how we assist:

Solution discovery.

Collaborate with us to identify key challenges, validate feasibility, and develop innovative solutions.

Rapid prototyping.

Our team quickly models and tests new ideas, features, and technologies to ensure usability.

Strategic R&D.

We pinpoint bottlenecks and devise robust R&D strategies to remove obstacles and boost efficiency.

Technology integration.

We implement advanced technologies to expedite product launches and unlock growth opportunities.

Why invest in user research?

Our clients have reported improved retention, increased conversions, higher registration rates, and expanded user bases. We’ve helped refine products for:

What our clients say

We partnered with a leading life sciences company to optimize their processes with an AI R&D Assistant.

We reached out to Xeltec in March 2019 and asked them to provide us with a proof of concept for a new subsystem that we were building. They rose to the challenge and delivered a great POC in the four-week timeframe. Since, that time Xeltec has been a great partner for us. They are an integral part of both our architecture and development teams. We will continue to expand our Xeltec team in 2020 and we look forward to growing with them.

David Gay / Head of Engineering

Working with Xeltec has been a great collaboration is more than an understatement. They are engaging, interactive and futuristic. They are always a step ahead of the game. The inhouse support is always there around the clock to keep us updated about the process.

Sam Kahanov / Head of Product Management

Streamlined Fintech solutions for the modern era

Modernized an accounting platform with modular upgrades, automation, mobile systems, and better retention.

Smarter, sustainable parking made easy

Created a platform offering cashless payments, license plate recognition, and optimized entry/exit points.

Primary challenges we overcome

Simplifying complex system architecture.

Pavemint faced intricate architecture issues; we streamlined functionality with scalable tools, a repository, and GraphQL APIs.

Strengthening system documentation.

Insufficient documentation hindered operations; we delivered self-documenting APIs and streamlined processes for seamless maintenance.

Improving system reliability.

Frequent disruptions plagued users; we implemented centralized tools and SSO for smooth operations and enhanced user experience.

Modernizing legacy systems.

Outdated WPF/WCF systems limited scalability; we created mobile-friendly solutions to ensure compatibility with modern technologies.

Tackling integration and scalability issues.

Lack of hardware and third-party integration caused inefficiencies; we ensured compatibility, scalability, and seamless communication.

Enhancing patient care with technology.

Heartbeat Health needed efficient cardiovascular care tools; we delivered secure communication, vitals tracking, and smart device integration.

Why choose Xeltec?

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Gain insights for quick advancement

Mitigate risks with comprehensive user research

User research is the cornerstone of building products that resonate with customers. By uncovering user needs and solving pain points, businesses can reduce costs, accelerate launches, and achieve lasting success. Xeltec’s tailored research services, including discovery, usability testing, and competitor analysis, help you make data-driven decisions that lead to exceptional products.

User research is the process of gathering valuable insights from your target audience to guide product design and development. It ensures your product aligns with the needs and expectations of real users, minimizing the risk of unsuccessful launches. At Xeltec, we use techniques like discovery research, usability testing, and competitor analysis to enhance your product and deliver superior user satisfaction.

Conducting user research early in the development process can shorten product development cycles by up to 50%. By examining user behaviors and preferences, we help companies boost retention, drive conversions, and grow their user base. Well-executed user research enables smarter decision-making, resulting in products that truly resonate with customers.

Xeltec provides comprehensive user research solutions tailored to your business needs:
  • Discovery research: Validate your product concept before you invest in development.
  • Competitor analysis: Identifies opportunities by examining competitors’ successes and shortcomings.
  • Usability testing: Evaluate your product’s user experience to ensure it meets customer expectations.

Competitor analysis involves evaluating the strengths and weaknesses of similar products to identify opportunities for differentiation. By leveraging market insights, we help you design a product that surpasses competitors.

Usability testing assesses how real users interact with your product to uncover challenges and areas for improvement. It ensures your product is intuitive and user-friendly, leading to greater customer satisfaction and better business results. 

With over a decade of experience, Xeltec has the expertise to provide actionable user research insights. We’ve helped companies make data-driven decisions to enhance product design and performance. Our approach mitigates risks, ensuring your product aligns with genuine user needs.

Contact our expert

Discover how we can help you speed up your time-to-market.

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